Solutions from the Trenches—Physician Health Services

Solutions from the Trenches—Physician Health Services

Webinar On Demand
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Online Course | Specialties: Family Medicine, Hospitalist, Internal Medicine
Released: 5/12/2022
Expires: 12/31/2022
Max Credits: 0.75

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Bara Litman-Pike, PsyD
Executive Director
Physician Health Services
Waltham, MA

Mark J. Albanese, MD
Medical Director
Physician Health Services
Waltham, MA

Presenter Bios
Mark Albanese, MD, is the Medical Director of Physician Health Services (PHS) of the Massachusetts Medical Society (MMS). Dr. Albanese is a graduate of Harvard College and Weill Cornell Medical College of Cornell University. He trained at Brigham and Women’s Hospital and Massachusetts Mental Health Center. Prior to coming to PHS, Dr. Albanese was at Cambridge Health Alliance (CHA), where his roles included Director of Addictions and Director of Outpatient Psychiatry. He is an assistant professor of psychiatry at Harvard Medical School and continues to teach at CHA. He is a longtime MMS member and has also served on the PHS Clinical Advisory Committee for more than 20 years. Dr. Albanese is board-certified in both psychiatry and addiction psychiatry.

Dr. Litman-Pike, PsyD, joined the PHS team as Executive Director in April 2019. Dr. Litman-Pike, a clinical psychologist, brings a background in behavioral health, addiction, employee assistance, health promotion, and business. As Vice President of Client Services in a national Employee Assistance Program (EAP), she developed a multistate Impaired Pharmacist Program, did outreach and program development, was instrumental in increasing revenue through sales, and oversaw quality assurance and risk management. Most recently, she helped choose and launch the first external EAP at MIT, overseeing implementation, quality, and program promotion. Dr. Litman-Pike has consulted with workplaces, including healthcare systems, on creating programs for safety sensitive positions, including DOT-covered jobs and drug-free workplaces, along with stress management and compassion-fatigue assessment and training for healthcare professionals. She was a Disaster Mental Health Volunteer and Team Lead for the Mass Bay Chapter of the American Red Cross from 2000 to 2013. She is a graduate of the University of Wisconsin, Madison, and the Massachusetts School of Professional Psychology (MSPP), now William James College.

Activity Planners
Kathryn Schaefer, MSN, RN, CPHRM, CHCP, FASHRM
Associate Director, Education Quality and Compliance
East Lansing, MI

Sara C. Miller, MS, CPHQ
Vice President, Quality Improvement and Patient Safety
Baltimore, MD

Learning Objectives
Upon completion, participants should be able to:

  • Reflect on clinician wellness stories
  • Identify opportunities to incorporate clinician wellness initiatives at their own organizations

Target Audience
This webinar is intended for physicians, nurses, risk managers, quality managers, patient safety officers, performance improvement staff, administrators, pharmacists, legal counsel, frontline staff, and any other interested parties.

Providership Statement
Provided by Med-IQ, a Coverys company.

Accreditation/Designation Statements
Med-IQ is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Med-IQ designates this enduring material for a maximum of 0.75 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Med-IQ is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation

This nursing activity has been approved for up to 0.75 contact hour.

Nurse practitioners, physician assistants, and other healthcare professionals who successfully complete the activity will receive a Statement of Participation indicating the maximum credits available.

Instructions to Receive Credit
To receive credit, review the introductory CME/CNE material, watch the webinar, and complete the evaluation.

Complete your evaluations and click on the “Continue” button to download your certificate.

Initial Release Date: May 12, 2022
Expiration Date: December 31, 2022
Estimated Time to Complete This Activity: 45 minutes

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Med-IQ requires any person in a position to control the content of an educational activity to disclose all financial relationships with any ineligible company over the past 24 months. The ACCME deems financial relationships as relevant if the educational content an individual can control is related to the business lines or products of the ineligible company. Individuals who refuse to disclose will not be permitted to contribute to this CME activity in any way. Med-IQ has policies in place that will identify and mitigate COIs prior to this educational activity.

Disclosure Statement
The content of this activity has been reviewed and has been approved for compliance. The faculty and contributors have indicated the following financial relationships, which have been mitigated through an established COI resolution process, and have stated that these reported relationships will not have any impact on their ability to give an unbiased presentation.

The faculty have indicated no real or apparent conflicts.

The reviewers and other activity planners have no financial relationships to disclose.

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Educational activities that assist physicians in carrying out their professional responsibilities more effectively and efficiently are consistent with the ACCME definition of continuing medical education (CME). As an ACCME-accredited provider of CME, Med-IQ has a policy to review and ensure that all the content and any recommendations, treatments, and manners of practicing medicine in CME activities are scientifically based, valid, and relevant to the practice of medicine. Med-IQ is responsible for validating the content of the CME activities it provides. Specifically, (1) all recommendations addressing the medical care of patients must be based on evidence that is scientifically sound and recognized as such within the profession; (2) all scientific research referred to, reported, or used in CME in support or justification of a patient care recommendation must conform to generally accepted standards of experimental design, data collection, and analysis.

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The pandemic has taken a psychological and emotional toll on the nation’s healthcare workforce, particularly in the form of burnout/moral injury. It is a major reason direct-care clinicians are exiting the workforce in alarming numbers, and their exit is negatively affecting the safety and quality of care delivery. Some healthcare systems, however, have managed to support and retain staff by using out-of-the-box problem solving and redeploying resources to reduce the pressure on essential frontline staff. Join Med-IQ as we share case stories and unique solutions from healthcare organizations that have innovated to support their clinicians, reduce staff stressors, and maintain safe patient care. These sessions will offer opportunities for participants to interact with the storytellers, ask questions, and look deeper into how the solutions posed could be effective in improving clinician wellness, engendering trust, and retaining skilled staff at their own organizations.

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