Medical Technician Role: One Solution for an Over-Taxed System

Medical Technician Role: One Solution for an Over-Taxed System

Webinar On Demand
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Online Course | Specialties: Family Medicine, Hospitalist, Internal Medicine
Released: 6/15/2022
Expires: 12/31/2022
Max Credits: 0.75

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Ashley Meyers, BSN, RN, PCCN-K, PMGT-BC
Content Writer
East Lansing, MI

Trevor Zajac, MS2
College of Human Medicine
Michigan State University
East Lansing, MI

Gregg Peterson, MS2
College of Human Medicine
Michigan State University
East Lansing, MI

Presenter Bios
Ashley Meyers, BSN, RN, PCCN-K, PMGT-BC, is a content writer at Med-IQ with more than 10 years of experience in progressive and critical care clinical education as well as pain management. She served as principal investigator on a research study involving risk assessment for opioid-induced respiratory depression (OIRD) and has presented nationally on this topic. She currently serves as president-elect for the American Society for Pain Management Nursing (ASPMN) - Great Lakes Chapter (GLC). She has served on numerous taskforces related to opioid safety and pain management, including the ASPMN Taskforce to revise OIRD guidelines and a Michigan Health and Hospital (MHA) Pain Advisory Group. Ashley has served as a subject-matter expert for a tristate initiative involving alternatives to opioids (ALTO) in the ED and enjoyed her role as chair of the Pain Resource Committee at Sparrow. Ashley has authored and planned interdisciplinary pain symposiums and coordinated community outreach activities such as safe drug disposal.

Trevor Zajac is originally from New Boston, Michigan. He received his bachelor’s degree in neuroscience from the University of Michigan in Ann Arbor and recently completed his second year at Michigan State University’s College of Human Medicine in East Lansing.

Gregg Peterson grew up in Highlands Ranch, Colorado, before moving to Nebraska where he received his bachelor's degree in chemistry from Chadron State College. He recently completed his second year at Michigan State University’s College of Human Medicine.

Activity Planners
Kathryn Schaefer, MSN, RN, CPHRM, CHCP, FASHRM
Associate Director, Education Quality and Compliance
East Lansing, MI

Sara C. Miller, MS, CPHQ
Vice President, Quality Improvement and Patient Safety
Baltimore, MD

Learning Objectives
Upon completion, participants should be able to:

  • Reflect on clinician wellness stories
  • Identify opportunities to incorporate clinician wellness initiatives at their own organizations

Target Audience
This webinar is intended for physicians, nurses, risk managers, quality managers, patient safety officers, performance improvement staff, administrators, pharmacists, legal counsel, frontline staff, and any other interested parties.

Providership Statement
Provided by Med-IQ, a Coverys company.

Accreditation/Designation Statements
Med-IQ is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Med-IQ designates this enduring material for a maximum of 0.75 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Med-IQ is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation

This nursing activity has been approved for up to 0.75 contact hour.

Nurse practitioners, physician assistants, and other healthcare professionals who successfully complete the activity will receive a Statement of Participation indicating the maximum credits available.

Instructions to Receive Credit
To receive credit, review the introductory CME/CNE material, watch the webinar, and complete the evaluation.

Complete your evaluations and click on the “Continue” button to download your certificate.

Initial Release Date: June 15, 2022
Expiration Date: December 31, 2022
Estimated Time to Complete This Activity: 45 minutes

Disclosure Policy
Med-IQ requires any person in a position to control the content of an educational activity to disclose all financial relationships with any ineligible company over the past 24 months. The ACCME deems financial relationships as relevant if the educational content an individual can control is related to the business lines or products of the ineligible company. Individuals who refuse to disclose will not be permitted to contribute to this CME activity in any way. Med-IQ has policies in place that will identify and mitigate COIs prior to this educational activity.

Disclosure Statement
The content of this activity has been reviewed and has been approved for compliance. The faculty and contributors have indicated the following financial relationships, which have been mitigated through an established COI resolution process, and have stated that these reported relationships will not have any impact on their ability to give an unbiased presentation.

The presenters have indicated no real or apparent conflicts.

The reviewers and other activity planners have no financial relationships to disclose.

Statement of Evidence-Based Content
Educational activities that assist physicians in carrying out their professional responsibilities more effectively and efficiently are consistent with the ACCME definition of continuing medical education (CME). As an ACCME-accredited provider of CME, Med-IQ has a policy to review and ensure that all the content and any recommendations, treatments, and manners of practicing medicine in CME activities are scientifically based, valid, and relevant to the practice of medicine. Med-IQ is responsible for validating the content of the CME activities it provides. Specifically, (1) all recommendations addressing the medical care of patients must be based on evidence that is scientifically sound and recognized as such within the profession; (2) all scientific research referred to, reported, or used in CME in support or justification of a patient care recommendation must conform to generally accepted standards of experimental design, data collection, and analysis.

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Contact Information
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The pandemic has taken a psychological and emotional toll on the nation’s healthcare workforce, particularly in the form of burnout/moral injury. It is a major reason direct-care clinicians are exiting the workforce in alarming numbers, and their exit is negatively affecting the safety and quality of care delivery. Some healthcare systems, however, have managed to support and retain staff by using out-of-the-box problem solving and redeploying resources to reduce the pressure on essential frontline staff. Join Med-IQ as we share solutions from the trenches: case stories from healthcare organizations that have innovated to support their clinicians, reduce staff stressors, and maintain safe patient care. These sessions will offer opportunities for participants to interact with the storytellers, ask questions, and look deeper into how the solutions posed could be effective in improving clinician wellness, engendering trust, and retaining skilled staff at their own organizations.

By clicking "Continue," you confirm that you have reviewed the CME information.


Unless otherwise indicated, photographed subjects who appear within the content of this activity or on artwork associated with this activity are models; they are not actual patients or doctors.

The information provided through this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a physician relative to diagnostic and treatment options of a specific patient’s medical condition.

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